Your phone system and your business software
finally talk to each other.

Captivo Labs connects UCaaS & CCaaS platforms to the business applications you rely on — so every call is logged, documented, and linked to the right record. Automatically.
Industry Solutions
Built for the industries where every call matters. Grow your business, establish your brand, and put your customers first.
The same integration engine, tailored to the pain points and applications each industry runs on.
Legal
Automotive
Coming Soon
Hospitality
Coming Soon
Health Clinics
Coming Soon
Your lawyers are losing billable time on every call. We fix that.

Captivo Labs connects RingCentral to Clio so every client call is logged, timed, and linked to the right matter — automatically.

01
Revenue leakage from unbilled calls

Industry research shows lawyers, while juggling multiple clients' matters, underreport 10–30% of billable time.

02
Productivity lost to manual processes

Without automated matter linking, lawyers must manually open Clio, find the right matter, and create a time entry after every call. Captivo Labs automates this entirely.

03
Compliance-ready records

Every client communication timestamped, linked, and searchable. When a file review, audit, or regulatory inquiry lands, your firm has a complete record of engagement — built automatically, not reconstructed after the fact.

What Captivo Labs does for legal
📝
Automated call logging

Every call logged to the correct matter — direction, duration, participants. No manual entry.

Accurate call timing

Start and end timestamps on every call. Not reconstructed from memory.

💲
Draft time entries

Billable time entry created automatically with duration and context. One-click approval.

🎯
One-click matter linking

Select the right matter during the call. No searching after the fact.

🔍
Unlogged call detection

See which calls were answered but never linked to a matter.

📞
Click-to-dial from PMS/CMS

Start calls from within your business software — already linked to the matter before it begins.

HOW IT WORKS
From ring to record in four steps
Zero manual data entry.
STEP 1
Call comes in
Captivo Labs detects the call through your phone system instantly — any device, any extension.
STEP 2
Context appears
A pop-up shows the caller's name, linked records, and history from your business application.
STEP 3
User takes action
Link the record, add notes, log time — all from the pop-up during the call.
STEP 4
Everything writes back
Call record, notes, and time entry saved to the right record automatically.
PLATFORM VISION
The Missing Middleware
One integration engine. Any phone system. Any business application.
UCaaS & CCaaS Phone Systems
UCaaS & CCaaS Phone Systems
Screen pop · Call logging · Record linking · Dashboard · Analytics
Business applications
CRM
ERP
Practice Management
Document Management
Field Service
Ticketing
Patient Record Management
Get Started
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